Initial Contact Service

Our confidential, free contact service offers a safe space to discuss your concerns about the conditions affecting you or your family.

Whether you’re looking for condition-specific information, practical guidance, emotional support or simply for someone to talk to about the challenges you’re facing, Steps is here to help you.

We won’t tell you what to do – but we will help you to consider your options, try to clarify any issues you may have and suggest questions you may want to ask your doctors. And we will listen! Similarly during or after treatment, we’re here to support you in getting the best possible outcome for your child.

You are not alone! If you have questions, concerns or simply feel you would like someone to talk to – please do not hesitate to contact us – we will be happy to help.

Please note: We cannot offer medical or legal advice, but we can signpost you to trusted sources of information.