Family Contact Service

Our Family Contact Service provides one-to-one support from trained volunteers who truly understand what you’re going through.

Each volunteer has lived experience and has been on a similar journey, so they can offer practical advice, emotional support, and genuine friendship. This service is designed to help families feel less alone and more empowered as they navigate life with lower limb conditions.

Whether your child is affected by clubfoot, hip dysplasia or any other lower limb condition, we will put you in touch with one of our Family Contact Volunteers who has a shared or similar experience.

If you’d like to discuss how our Family Contact service can help you or would like to apply  to become a Family Contact Volunteer please contact us.

Here, two of our Steps Family support volunteers tell their stories:

Zoe and Danny

Zoe and Danny are the parents of Soraya who was diagnosed with hip dysplasia when she was five months old. This is their story and how it impacted them as a family.  Zoe is now a Steps Family Contact Volunteer who has been supporting parents of children with DDH for several years.

Gemma

Gemma’s son Leo was born with congenital talipes equinovarus (CTEV), also commonly known as Talipes or Clubfoot. His treatment started soon after he was born. Gemma is now a Steps Family Contact Volunteer in Scotland, supporting parents of children with clubfoot.